Our one-on-one support is flexible and shaped around what works for you. This might include support at home, getting out in the community, attending appointments, shopping, accessing activities or working on everyday skills and independence.

We know how important consistency can be when it comes to your support. Wherever possible, we aim to build a small team of support workers around you, giving you the opportunity to get to know the people you’ll be spending time with and feel comfortable with your supports.

While we can’t always guarantee the same worker for every shift, our goal is to provide familiar faces and a consistent team wherever we can.

We provide individualised support for children and young people, with their safety, wellbeing and comfort at the centre of everything we do.

Support is tailored to the individual and may include accessing the community, participating in activities and interests, building confidence and independence, developing everyday skills, and working towards their individual goals.

We understand that supporting children and young people comes with additional responsibilities. Before support begins, we work closely with parents and carers to understand the young person’s needs, routines, communication, risks and any relevant support requirements.

Appropriate supervision and staffing arrangements are considered as part of this process. Depending on the young person, the activity and the circumstances, this may include the involvement of a parent or carer, additional staffing, or other safeguards.

All supports involving children and young people are provided in accordance with our child safety policies, relevant screening requirements and applicable child safety obligations.

If you're considering support for a child or young person, we welcome a conversation with their parent or guardian before services commence.

Sometimes it can be difficult to find the words for what we’re thinking or feeling. Sandplay provides another way to explore, express and communicate experiences in a safe and supportive environment.

Using a sand tray and a collection of miniature figures and objects, individuals can create scenes, stories and representations at their own pace. There is no right or wrong way to engage with Sandplay, making it a gentle and flexible approach for people who may find traditional talk-based support difficult.

Sandplay can be particularly engaging for children and young people, while also offering adults an alternative way to explore emotions, experiences and challenges.

At ELMSS, Sandplay is facilitated by a qualified Social Worker with additional training in Sandplay and is tailored to the individual’s age, needs and circumstances.

Sometimes having a safe space to talk, be heard and work through what’s happening can make all the difference.

Our counselling support provides a welcoming and non-judgemental space for children, young people and adults to explore their thoughts, feelings and experiences at their own pace.

Sessions are shaped around the individual and may support emotional wellbeing, confidence, relationships, life changes, difficult experiences or simply provide a space to talk with someone who will listen and support you.

We understand that opening up doesn’t always come easily. Our approach is gentle, person-centred and focused on creating a space where you can feel comfortable being yourself.

Counselling is available to NDIS participants where appropriate to their funded supports, as well as privately funded clients.